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This web page describes Lenslight Photographic Ltd’s privacy policy with regards to the possible collection of personal information provided to us. Lenslight Photographic Ltd (below referred to as ‘we’, ‘our’, ‘us’) is committed to safeguarding the privacy of its visitors; this policy sets out how personal information is treated.

This policy may be updated from time to time and will take effect upon publication to the website.

GDPR – General Data Protection Regulations

This website and Privacy Policy has been updated to comply with the new GDPR regulations brought into effect in May 2018. The Act was introduced to protect the data of all citizens within the EU and is intended to provide transparency over how personal date is collected, used, stored and shared. Explicit in the regulation is the disclosure of informing you what data is collected, preventing the collection of personal data that is outside the requirements of the use of this website, and ensuring that you will only be contacted by giving explicit consent by ‘opting in’.

(1) Data We Collect

Data collected other than that indicated in Cookies:
(a) Your name, address, email address, and telephone number should you choose to provide it is collected only in the performance of fulfilling contracts between you and us. By placing an Order on this website, you provide certain information such as above and your delivery address, and give explicit consent to its use in the fulfilment of the order. Payment information provided is store by the Payment Provider you choose such as Paypal or other payment processor and is not stored by us. No other information about you is collected which can identify any of your other personal information or beliefs. 

(b) Your name and email address is collected when you use the Contact Form to contact us. You may choose to provide a telephone number optionally and only if you wish to be contacted by telephone. By contacting us you give explicit consent for this information to be used to contact you.

(c) Subscriptions to Mailing Lists is provided on an opt-in basis and by opting in you give consent for us to send period emails to the email address you provide, such as news and latest offers. You may update your preferences by opting out at any time.

(d) No information is shared with third parties for the purpose of marketing. Your name and address may be provided to third party couriers only for the purpose of delivering orders placed with us, which you give explicit consent to by placing an order.

(2) Cookies

A cookie is a text file which contains small amounts of information that a website may store on your computer, tablet or mobile device, when you visist a website. The information is used by the website to send information to your browser in order to make websites work more efficiently and in certain instances to deliver a more personalized service.

Our websites may use cookies to collect basic information about your operating system and browser type, but are not used to collect information which can be used to personally identify indidviduals.

At any point you may wish to block cookies by activating the appropriate settings on your browser which allows you to refuse the setting of cookie. However, this may mean that you might be unable to access certain elements of our sites.

(3) Secure Payment

Our website financial transactions are processed through payment services providers such as PayPal, Visa and MasterCard, and as such you should review their Privacy Policies. We will share information with payment processors only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

(4) Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
You are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to your own privacy. We will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to your social media platform. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

(5) Shortened Links in Social Media

We may through our social media platform accounts share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example:
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by us. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.

(6) Disclosures

We will not disclose information gathered about you outside of our business or subsidiaries other than as deemed reasonably necessary for the purposes set out in this privacy policy.
Your personal information may be disclosed:
(a) to the extent required by law.
(b) in connection with any ongoing or prospective legal proceedings
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

(7) Security of your personal information

(a) We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password protected servers.

(b) All electronic transactions entered into via the website will be via our payment providers specified above. We not collect or store financially sensitive information such as credit card numbers or expiration dates. All purchases are conducted securely to collect your payment information (such as name, address, credit card number, mailing address) and sends us confirmation of payment so that we may fulfill your order. 

(c) You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for any passwords.

(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the requirements of GDPR regulations.
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(9) Third party websites
The website may contain links to other websites. Links are provided where deemed are appropriate and may be of interest and provided only as such. We are not responsible for the privacy policies or practices of third party websites and caution should be exercised before using any links.

(10) Updating information & contact
Please let us know if the personal information, which we hold, about you needs to be corrected or updated.
If you have any questions about this privacy policy or our treatment of your personal information, please use the contact form provided to contact us.

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